Thursday 13 August 2015

Troubleshooting Your Hearing Aids

Like most other electrical appliances, a hearing aid works most of the time. However, sometimes a hearing aid can fail and the problem is often a simple one which can easily be fixed.

Here are a few examples...


My hearing aid is whistling...

1. When your hearing aid is whistling it means sound is escaping from the ear.
2. Most hearing aids will whistle if completely covered with your hand and this is completely normal.
3. Is your hearing aid inserted correctly? Try putting it in again or getting a family member to look and check if it is fully in place.
4. Perhaps the volume or program has been altered accidentally. Try opening the battery tray fully to turn your hearing aid off and on again.
5. Do you have a wax blockage? Excessive wax in the ear can cause whistling problems. Please contact your district nurse, GP or trained audiologist to have your ears checked for wax blockages.


My hearing aid isn't working or has suddenly become quieter...

1. Turn your hearing aid off and back on again by opening the battery tray and closing it again.
2. Check the area of your hearing aid that goes into your ear. Is there any wax blocking the sound outlet? Try to clean this area with your cleaning brush to remove any wax or dirt.
3. If your hearing aid has any tubing check for kinks or blockages. Try removing the tubing and check if sound is coming out of the hearing aid. If it is, the tubing might need cleaning with a cleaning wire or an air puffer (whichever is applicable).
4. Try a new battery. The battery may have run out or it may have been faulty.
5. Are your microphones blocked? Check that the small microphone openings aren't blocked with dirt. Some hearing aids have protectors over the microphones, in which case these might need changing if your hearing aid has lost volume.
 
My hearing aid does not fit or is hurting my ear...

1. Your hearing aid should not be causing any pain. If it is hurting it's unlikely to be fitted correctly. Remove it and try and insert it again. If discomfort continues, please contact your audiologist.